About GetSurveying.com

GetSurveying.com is a leading online promotion platform subsidiary to Traversal Co., Ltd engaged in promotion of global branded products. In China, we have begun surveying instrument sales since 2006 with 90% coverage of domestic sales network in large and middle cities thanks to our profound research in the product qualities and prices of various brands. Furthermore, our products on sale all come from official channels and you will be assured of receiving a genuine and authentic product.

 

Why are your prices so low?

The main reason is that we are selling numerous apparatuses and their accessories each day. Adding the good cooperative relationship we have with all brand suppliers, we can fetch a highly competitive price having cut down great distributors’ shares, standing in the first place to obtain replenishment of goods. Secondly, our promoted made-in-China equipment all derives from the place of origin as we directly purchase from manufacturers and cut off intermediate trading circles to leave price differences to our clients.

 

What are the output voltages of electric products?

As the output voltages used in different continents vary, considering different user demands from these regions, the products sold on GetSurveying.com are delivered based on the voltage and power source criteria of the located place of customers, in order to ensure the equipment of normal use when delivered to your hands. For instance, for U.S. customers, we will deliver 110V/U.S. standard plugs, whereas for European customers, we will deliver 220V/European standard plug products.

 

Do you sell secondhand equipment?

No. We only sell 100% brand new goods.

 

Do you sell fake/replica equipment?

No. All our instruments are 100% genuine products that have been supplied from our manufacturers.

 

Does your equipment come with guarantee?

The goods we are promoting are provided with China domestic guarantee to be kept in good repair at present, which cards are accompanied with the goods. On small problems, we will try our best to provide you online technical support and part of components free of charge. On greater problems, you should mail back the goods to us. As we run our business on a slight profit, it is necessary to be explained that we do not bear the back and forth international express delivery expenses that are needed by repair.

 

Is the equipment actually in stock?

At GetSurveying.com, all our listed products on the website have stock, which can ensure our prompt delivery as promised and our customers to receive the goods on time. In addition, as we have a large turnover rate, we can also assure you that the delivered goods are all ex-factory recently, and goods, e.g. made one year ago, will not be allowed for delivery.

 

How do you send the items?

GetSurveying.com uses China EMS to deliver goods at fault, which is able to reduce for customers unnecessary cost on logistics. Of course, we also provide options as TNT economic express and global express. If customers pursue branded service providers or have demand for faster service, it can also be satisfied.

 

Where can you ship internationally?

We can deliver all regions that expresses can reach. The costs for countries and regions are directly displayed in your shopping cart.

 

Can I pay by Cheque?

Currently, we only accept three payment methods: PayPal, BankWire and Western Union. You can make the payment via any above method.

 

How much will be the delivery?

The system will alert you at the account settlement of your shopping cart on the transaction cost.

 

Can you deliver to work addresses?

Yes, we can. We can deliver to your work or residential addresses at your option.

 

Can I write to you?

You may contact us at the following address:

Rm. 1702, C Mansion, Meidu Plaza

Gongshu District, Hangzhou, Zhejiang 310015

China

 

I have found the same model of equipment at X.com, can you sell it to me at the same price?

We keep adjusting our purchase strategies continuously to establish the most reasonable prices. Maybe our prices are not the lowest, but we can guarantee you the best transaction service. We are very willing to receive information of other sellers from you to assist us in improvement. We will carefully evaluate the information and you may receive an unexpected gift.

 

Do you have an email address?

Yes, upon any question you have encountered while shopping please write to us at: service@getsurveying.com. Or log on directly at contact form. Send messages to us and this will increase efficiency.

 

Can you deliver on Sundays?

The detailed time for transaction depends on our express service provider. If you aren’t available when they deliver to your address, they will make contact with you again. So please do leave your phone number when you settle accounts to ensure the goods of best delivery.

 

What if my equipment doesn’t working?

In the event that your item encounters a problem, as a trustworthy dealer, we will provide you with full support that you require. Also, you may get direct support from the manufacturer of these items, who’s equipped with a technical support and quality assurance helpline and center.

We will provide you with full support after sales.

 

 

 

 

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